Oura Ring Won’t Charge (Reasons and Fixes Shared)

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Your Oura Ring used to work perfectly. But now, the device isn’t charging. Even if you plug the device into its charger for several hours, the light never turns green.

And when the green light finally appears, your Oura app keeps saying the battery is low.

If this sounds like you, you are in the right place. In this article, we’ll explore the various issues that can prevent your Oura Ring from charging. You’ll also learn how to fix them.

Sounds good? Then, keep reading.

 

Why is My Oura Ring Not Holding a Charge?

Your Oura Ring is not charging because:

  • You didn’t place the ring properly on the charging dock
  • Your power outlet is bad
  • You have a loose charging cable
  • Your USB cable is damaged
  • Your charger is faulty
  • Your Oura Ring is broken
  • Your firmware is outdated

Now, let’s discuss how to fix these issues.

How to Troubleshoot Oura Ring Not Charging

Ensure Your Oura Ring Rests Properly on the Charging Dock

Your Oura Ring might fail to charge because you haven’t placed the ring properly on the charging dock.

For your Oura Ring to charge, it must be properly connected to the charging dock. This is because the charging dock is responsible for pairing the ring to its charger.

If you just place the ring on the dock without tightening it, the charging dock won’t be able to communicate with your Oura Ring. As a result, your charger won’t charge the device.

Grab your Oura Ring and tighten it to the dock.

Then, give it an hour to charge.

Now, check the device’s battery level in the Oura app. If the battery is still low, move on to the next step.

Plug Your Charger into Another Power Outlet

Another reason why your Oura Ring may stop charging is a faulty power outlet.

If your power outlet is broken, your charger won’t get any power. When this happens, you’ll notice that the white light on the charger isn’t turning on.

Unplug your charger from its current power outlet, and plug it into another power outlet. Make sure this new outlet is functional.

If all the other power outlets in your home are occupied, you can purchase an extension lead and charge the Oura Ring there.

Now, try charging your Oura Ring again. If the ring doesn’t turn on, continue to the next tip.

Disconnect and Reconnect Your USB Cable to Your Charger

Grab your USB cable and pull it gently. Does it feel loose? If it does, it might be responsible for your Oura Ring’s charging issue.

In that case, you’ll need to unplug and re-plug the cable to your charger.

Before reconnecting the USB cable to your charger, turn the cable over by 180 degrees. Then, plug it back into your charger.

The white light should appear on your charger, and your Oura Ring should start charging.

However, if no light appears on your charger, check out the next tip.

Replace Your Charging Cable

If your Oura Ring fails to charge after you’ve replugged your USB cable to the charger, the USB cable might be damaged.

Before now, I never thought that the USB cable could prevent the Oura Ring from charging. But the last time I had charging issues, I took a leap of faith and decided to change the USB cable before tossing the charger in the trash.

Imagine my surprise when it worked.

If you’ve tried all the previous tips without success, consider changing your USB cable. Who knows, it just might work.

You can replace your original Oura Ring USB cable with USB A or USB C charging cable.

Test Your Charger

If your new USB cable doesn’t charge your Oura Ring, your charger might be the source of the problem. This means you might need to change the charger.

But before you do, you should confirm that the charger is faulty.

The steps required to test your charger depend on the Oura Ring model you are using. We’ll show you how to test both Gen 2 and Gen 3 Oura Ring chargers.

Troubleshooting a Gen 2 Oura Ring Charger

Follow these steps to test your Gen 2 Oura Ring charger:

  1. Turn on the video settings on your smartphone to record this process.
  2. Pull out your Oura Ring from your charging dock.
  3. Plug the cable connected to your Oura Ring charger into the USB port on your laptop.
  4. Next, get a separate USB cable.
  5. Place the metal end of the new USB cable on the charging dock area where the Oura Ring usually sits.
  6. If a white light doesn’t appear, your charger is faulty.
  7. Stop the video and save it.

Troubleshooting a Gen 3 Oura Ring Charger

Here’s how to troubleshoot your Gen 3 Oura Ring charger:

  1. Start recording the process on your phone.
  2. Remove the Oura Ring from the charging dock.
  3. Keep your charger plugged into the power outlet.
  4. Wait a few seconds.
  5. A white light should blink from the charger and fade away immediately.
  6. If you don’t see this white light, your charger is bad.
  7. Once you’ve confirmed that your charger is bad, you’ll need to replace it.

You can get a new Oura Ring charger from Oura. Oura will ask you to submit the troubleshooting video before they give you a new charger.

So, remember to save the video after testing your charger.

If you saw a white light after testing the charger, chances are your Oura Ring is faulty.

But don’t be in a hurry to replace the device. There are still a few more steps you can try before giving up on the ring.

Update Your Oura Ring Firmware

Sometimes, your Oura Ring may fail to charge even when you have a good charger.

In such cases, the charging light turns green when you’ve charged it for several hours. But when you check the Oura app, it might indicate that your battery is still low. This problem occurs because your Oura Ring firmware is outdated.

Outdated firmware often causes the sleep tracker to misbehave. For instance, it might have connection issues, record wrong sleep scores, or fail to charge.

To fix this issue, you’ll need to update your firmware.

How to Update Oura Ring Firmware

Use the guide below to update your Oura Ring firmware:

  1. Connect your Oura Ring to Wi-Fi.
  2. Turn on Bluetooth.
  3. Make sure the operating system on your phone is up-to-date.
  4. Open your Oura app.
  5. Click on the Home tab.
  6. You’ll see a message telling you to update your firmware at the top of the screen.
  7. Click on the message.
  8. Then, tap Update Now.
  9. Your firmware update should begin.
  10. After updating your firmware, try charging your Oura Ring again.

Is the device charging now?

If not, move on to the next tip.

Factory Reset Your Oura Ring

If none of the steps above fixes your Oura Ring’s charging issues, you’ll need to factory reset the ring.

A factory reset will clear all the functional problems and bugs in the device.

Please note that factory resetting your ring will also remove all the settings you’ve added to the device in the Oura app.

How to Factory Reset an Oura Ring

Take the following steps to factory reset your Oura Ring:

  1. Connect your smartphone to Wi-Fi.
  2. Place your Oura Ring on the charger.
  3. Open your Oura app.
  4. Tap the Menu icon at the top left corner of the screen.
  5. Next, click on Settings.
  6. Then, choose Back up all data.
  7. Wait for the backup to be completed.
  8. Take the Oura Ring off the charger.
  9. Go back to the Home tab.
  10. Click on the ring icon at the top right side of the screen.
  11. Then, swipe left.
  12. Scroll to Tools.
  13. Tap Factory Reset.
  14. The factory reset will begin now.
  15. Keep your Oura Ring away from its charger while the factory reset is ongoing.
  16. After the factory reset has ended, wait for two minutes.
  17. Then, open the Bluetooth settings on your phone and remove your Oura Ring from your list of connected devices.
  18. Relaunch your Oura app.
  19. You’ll see the notification ‘Connect Your Oura Ring‘ on the home screen.
  20. Click on the message and follow the steps shown to reconnect your ring to the app.

Get a New Oura Ring

If your Oura Ring still doesn’t charge after you’ve tried all the steps above, it’s time to get a new Oura Ring.

You can purchase a new Oura Ring at the Oura Ring store.

Learn More About Oura Ring

Oura Ring Charging Tips

Never Let the Our Ring Battery Deplete Beyond 40%

Avoid waiting until your Oura ring battery dies before you charge it. If you let your battery die often, they’ll degrade faster than usual.

This is because the batteries in the Oura Ring are often the lithium-ion type. Lithium-ion batteries need to stay charged to function effectively.

If you want to keep your Oura Ring batteries in good condition, you should always charge the device before the battery level drops beyond 40%.

To check your Oura Ring’s battery level, open your Oura app and tap the ring icon at the upper right corner of the screen. Your battery level info and other details will appear.

Activate Low Battery Reminders

Sometimes, you might get too busy and forget to charge your Oura Ring. In such cases, a low battery reminder will notify you to charge the device before its battery dies.

You can set a low-battery reminder on the Oura app. The steps below will show you how to activate the alert:

  1. Tap the Menu button at the top left corner of the home screen.
  2. Click on Settings.
  3. Then, select Notifications from the Settings menu.
  4. Finally, toggle on the Battery Level Warnings button.

Charge the Battery Before Sleeping

If you discover that your Oura Ring’s battery is below 70%, you should charge it before sleeping. Since your Oura Ring keeps functioning even while you sleep, the devic’s battery might be dead before you wake up.

Frequently Asked Questions (FAQ)

How Do I Charge My Oura Ring?

Here’s how to charge your Oura Ring:

  1. Connect one end of your USB cable to your charging dock.
  2. Plug the other end of the cable into your laptop or power adapter.
  3. Place your Oura ring on the charger dock. Make sure it fits snugly onto the dock.
  4. A white LED light should start blinking from the charger.
  5. Once the Oura Ring is fully charged, the LED light will turn green.

How Do I Know If My Oura Ring is Charging?

You can tell that your Oura Ring is charging if a white light is blinking from the charger. This light will turn green when your Oura Ring’s battery is full. Your Oura app will also alert you when your ring’s battery is fully charged.

What is the Lifespan of the Oura Ring Battery?

A fully-charged Oura Ring battery can last for seven days on the average. However, your battery may not last as long if you’ve been using your Oura Ring for several years. Using power-consuming features like Blood Oxygen Sensing and Workout Heart Rate can also shorten your ring’s battery life span.

Can Oura Ring Battery Be Replaced?

The Oura Ring’s battery is built into the device. So, you can’t replace the battery. If you suspect that the battery in your Oura Ring is faulty, contact the Oura Support team for help.

Wrapping Up

You don’t need to be an expert to fix the charging issues in your Oura Ring. As long as you follow all the tips we’ve recommended here, you’ll be able to charge your Oura Ring to its full capacity.

 

 

 

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